Passengers generally report a positive experience with the bus service, highlighting its punctuality, comfort, and cleanliness. Many appreciate the helpfulness of staff and ease of booking. While some mention minor issues such as cold temperatures on board or occasional rudeness from depot staff, these do not overshadow the overall satisfaction expressed by travelers.
ADO Cancún Chiquilá recent customer reviews
Great experience. Bus driver a bit grumpy and rude to 2 french passengers sitting up front.
4.0 out of 5 stars
Michelle D.
Great driver & it was a lovely drive. Bus was 40 mins behind schedule (not a big deal) but the woman at the depot door was incredibly rude when asked how late our bus would be 😞
5.0 out of 5 stars
Bonnie H.
On time. No issues whatsoever. Movie shown was very average though and a bit loud
Users have reported a smooth journey with friendly staff and safe arrivals. However, there was some confusion at the ADO Cancun central as the booked bus wasn't displayed on the departure screen. Additionally, communication challenges were noted due to limited English information available at the ADO bus station.
Missing communication at the ADO bus station in English as not everyone speaks Spanish.
4.0 out of 5 stars
Tomasz M.
Smooth journey, friendly staff and arrived safely. The ADO Cancun central didn’t show the bus we had booked on the departure screen which was slightly confusing but the man working at the gate shouted when it arrived so it was quite straight forward.
Based on 1184 reviews, the company was rated 4.1 stars on Busbud. Travellers were especially satisfied with the cleanliness and the departure location but often complained about the Wi-Fi. ADO CONECTA ticket prices on this trip start at R 390
The driver drove us to Valladolid instead of Chiquila. Therefore, the drive to Chiquila took us eventually more than 5 hours rather than 2.5 hours. Very bad experience.
Frequently asked questions about travelling from Cancún to Chiquilá by bus
Please note that timetables, routes, or operator details shown here may be updated or differ at the time of your trip.
How much is the bus ticket from Cancún to Chiquilá?
The cheapest bus tickets from Cancún to Chiquilá start at R 454. The average price for this route is around R 472. Busbud recommends booking your tickets in advance for the best chance of getting the lowest possible price.
How long is the bus journey from Cancún to Chiquilá?
The average bus journey time from Cancún to Chiquilá is 2h 35m, covering a distance of 61 km. The fastest bus gets you there in 2h 35m and is operated by ADO.
Which bus companies service the Cancún to Chiquilá route?
Several major bus companies operate on this route with 3 buses available per day, including services from ADO, ADO Aeropuerto, ADO CONECTA.
What is the earliest and latest departure time for the bus from Cancún to Chiquilá?
The earliest bus departs from Cancún to Chiquilá at 08:15. And the latest bus departs at 15:15.
What are the CO₂ emissions for the bus trip from Cancún to Chiquilá?
A bus trip from Cancún to Chiquilá produces an estimated 1.514125 kg of CO₂, making it a highly eco-friendly travel option and Busbud’s recommended way to travel.
What is the best bus company from Cancún to Chiquilá?
According to Busbud customers, the highest-rated bus company on this route is ADO, with an average rating of 4.2 out of 5 stars based on 10716 reviews.
Which bus company has the best Wi-Fi from Cancún to Chiquilá?
Based on reviews on Busbud, the bus company ADO Aeropuerto has the best Wi-Fi rating with a score of 2.3.
Which bus company offers the most punctual service from Cancún to Chiquilá?
According to Busbud traveller reviews, the most punctual bus company on this route is ADO Aeropuerto, with a punctuality rating of 4.5 out of 5 stars.
Which bus company has the cleanest buses from Cancún to Chiquilá?
According to Busbud traveller reviews, the bus company with the cleanest buses on this route is ADO Aeropuerto, with a cleanliness rating of 4.8 out of 5 stars.
Find cheapest prices for buses
Price is for a one-way ticket for one passenger and based on past searches.
Best price found
05/10
R 385
06/10
R 389
Today
R 385
08/10
R 385
09/10
R 386
10/10
R 385
11/10
R 385
12/10
R 386
The cheapest trip from Cancún to Chiquilá was searched and found on 10 Oct 2026 with a price of R 385
To save money and be sure you have the best seat, it's a good idea to buy your bus tickets from Cancún to Chiquilá as early as possible.
You can expect to pay from R 385 to R 389 for a bus ticket from Cancún to Chiquilá based on the last 2 days. You can expect to find the cheapest price for the trip at R 385, which is on 2026-10-10.